5 Best CRM Reviews for Small Businesses that are Useful

crm reviews for small businesses

Each and every small business offers their unique lay of particular needs and problems. This makes it practically hard for a 100% ‘one size fits all’ CRM software to be available. No wonder the most common question asked by small businesses is “which CRM system is the best?” – Within this post, I’m going to walk throughout every single of the five CRM system’s pros and cons and give valuable CRM reviews for small businesses.

CRMs favor companies by monitoring contacts and helps in assisting, observe and trace actions connected to finishing a task. On the other hand, several CRMs consist of additional properties like system integration, analytics, and process automation. It’s indeed a tough task to choose the right CRM for your business. But, the following aspects of each system will help you take the right decision.



Zoho is a one-stop customer relationship management for small business featuring contact, lead, and order management. Furthermore, it enables you to integrate social media within your relationship management, monitoring communications or interaction using its Facebook and Twitter connect. This tends to make it ideal for sales employees that search for potential prospects on social networking sites like LinkedIn and Facebook. Its platform consists of agile CRM tools such as customer assistance and help-desk, product setup, reporting and customer statistics and sales and marketing automation.

The free edition is limited to 10 users, with up-graded features beginning with $12 per month. Although consumers state that significant modification might be required at the beginning and customer care can be minimal, Zoho is an agile CRM for small businesses.



Nimble blends the strong points of a traditional CRM, marketing automation, social media, sales intelligence, standard contact management into a mighty relationship management system. It helps you provide relationship information anywhere you operate. Find email and contact information for potential clients in seconds! Scan business cards to deliver templates, add contacts, monitor email open rates, plus much more from mobile. Expertise social CRM and turn interactions into money.

The pricing module for Nimble is quite basic :

‘Nimble Contact’ – $9 per user, per month
‘Nimble Business’ – $25 per user, per month

The ‘Business’ plan commonly provides a whole lot more of features – alongside enhanced storage, email format and user license limitations

Nimble spares us time in determining, replacing important information about contacts and improves our marketing and sales division at the top of the funnel interaction attempts.




Insightly is a customer relationship management (CRM) system that offers small businesses which has a way to handle tasks and observe connections, interactions, product sales, tasks, projects and paperwork in a single platform. It is available on web and smartphones. Insightly’s dashboard includes real-time insights using a task dashboard and opportunity reports. Its excellent reports allow the building of custom, tabular information. “Opportunity reports” give you information such as the responsible user, pipeline, and pipeline stage, close date, probability of winning and value.

Insightly offers a free plan for approximately two users and three paid plans. Once billed annually, the Plus Plan prices $29/month, the Professional Plan charges $49/month, and the Enterprise Plan costs $99/month. The main distinctions between the plans are the data record limit and access to premium services such as workflow automation and integrations.

4.HubSpot CRM

Hubspot CRM

Totally free CRM tools for startups, HubSpot CRM is created to be a system that enables sales teams to begin conveniently without causing much of a modification in their current work-flow. It is best suitable for small companies that are still beginning to acknowledge the importance of CRM. Small businesses that won’t use their present CRM software to their maximum capabilities need to try it out.

HubSpot provides a graphic dashboard with an instant view of the complete business funnel. Individuals can keep track of consumer communications conveniently via email, phone calls or social media. Each interaction is saved in a timeline prepared by lead. It is clearly the best CRM system for small business.



Pipedrive CRM performs a profitable task of providing user-friendly software. It consists of a feature set that’s rich enough for most small to midsized company scenarios. It’s effective simultaneously at data gathering and administration. Most importantly, it even grants customizability in few of its own sales tool. In the case of pricing, Pipedrive CRM maintains it uncomplicated with three levels. The Silver tier (which we reviewed) will cost you $12.50 per user per month, priced annually (or $15 monthly)

Final Thoughts

The “best CRM management” to your small business will matter basically on the range of users, the size of your small business, any specific programs that you’d probably like to incorporate, and, needless to say, your spending budget. Hopefully, you must have got a clear idea by now after seeing my CRM reviews for small businesses.

That being said, CRM for small business is a dependable investment. Sales employees, in specific, can profit from their lead, sales, and workflow administration functions.

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